Introduction to the UK Veterinary Profession - Communication Skills Workshop

Part of our Communication courses.

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Communicating effectively with clients can be one of the most challenging, but also rewarding aspects of veterinary work.

We are delighted to offer you the opportunity to join a live online communication skills training session to work through some of the most common pitfalls encountered during client consultations, and help equip you with the skills and confidence to communicate effectively in practice.  

These small group (max 8 delegates) highly interactive online sessions utilise experienced role players and facilitators who specialise in communication skills. They will give you the chance of interacting in realistic scenarios to work out ‘how to’ communicate more effectively.

Receive valuable, real-time feedback on what works and what doesn’t allowing you to practice, develop and hone your skills in a supportive, safe environment.

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Key Learning Objectives

  • Confidence in communicating with clients not in your native tongue
  • Dealing effectively and confidently with angry and rude clients
  • Comforting clients who are upset, crying or distressed
  • Getting clients on board with your treatment plan and costs.

Who is the course for?

The course is suitable for vets and veterinary nurses who are contemplating working in practice in the UK or who have recently started working here.

Further information

On the day, the workshop begins at 9am and runs until 1pm. Once you have booked you will receive details of how to register to join the live session.

This workshop awards 4 hours CPD.

This workshop forms part of a 2-part online course - ‘Introduction to the UK veterinary profession – online CPD course for overseas vets and VNs’ which is run by the Royal College of Veterinary Surgeons (RCVS) and VDS Training.

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