Webinars
2019
The Science of Communication: Cooling down the Complainant
Christine Magrath
March 2019
VDS Training consultant Christine Magrath, together with roleplaying actor Alan Orme, presents this webinar on "The Science of Communication; Cooling Down the Complainant". This is a recording of a live webinar, broadcast on 20 March 2019.
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It's Time to Talk
Ebony Escalona & Penny Barker
February 2019
VDS Training advisors Ebony Escalona and Penny Barker, together with guest speakers from Vetlife and Mindmatters, present this webinar on "It's Time to Talk: a conversation about our mental health". This is a recording of a live webinar, broadcast on 07 February 2019.
2018
Guilt, Shame and Fear: Veterinary Professionals as Second Victims
Catherine Oxtoby
December 2018
VDS Veterinary Risk Manager Catherine Oxtoby presents this webinar on "Guilt, Shame and Fear: Veterinary professionals as second victims ". This is a recording of a live webinar, broadcast on 17 December 2018.
Handling Complaints- In Conversation with a Client
Geoff Little
October 2018
VDS Training consultant Geoff Little, together with Alan Orme, presents this webinar on "Handling complaints: in conversation with a client". This is a recording of a live webinar, broadcast on 25 October 2018.
Maintaining Your Mojo
Kirsty Sturman
August 2018
VDS Training advisor Kirsty Sturman presents this webinar on "Maintaining Your Mojo". This is a recording of a live webinar, broadcast on 22 August 2018.
We Need To Talk About Mistakes
Catherine Oxtoby
March 2018
Presented by Dr Catherine Oxtoby, VDS Veterinary Risk Manager
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