Webinars
2019
Grad to Great
Carolyne Crowe
May 2019
VDS Training Consultant Carolyne Crowe, together with Brian Faulkner from SPVS, presents this webinar on "Grad to Great". This is a recording of a live webinar, broadcast on 09 May 2019.
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Challenging Consultations: The 7 Deadly Sins
Christine Magrath
April 2019
VDS Training consultant Christine Magrath, together with role playing actor Beverley Dean, presents this webinar on "Challenging Consultations: The 7 Deadly Sins". This is a recording of a live webinar, broadcast on 10 April 2019.
The Science of Communication: Cooling down the Complainant
Christine Magrath
March 2019
VDS Training consultant Christine Magrath, together with roleplaying actor Alan Orme, presents this webinar on "The Science of Communication; Cooling Down the Complainant". This is a recording of a live webinar, broadcast on 20 March 2019.
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It's Time to Talk
Ebony Escalona & Penny Barker
February 2019
VDS Training advisors Ebony Escalona and Penny Barker, together with guest speakers from Vetlife and Mindmatters, present this webinar on "It's Time to Talk: a conversation about our mental health". This is a recording of a live webinar, broadcast on 07 February 2019.
2018
Guilt, Shame and Fear: Veterinary Professionals as Second Victims
Catherine Oxtoby
December 2018
VDS Veterinary Risk Manager Catherine Oxtoby presents this webinar on "Guilt, Shame and Fear: Veterinary professionals as second victims ". This is a recording of a live webinar, broadcast on 17 December 2018.
Handling Complaints- In Conversation with a Client
Geoff Little
October 2018
VDS Training consultant Geoff Little, together with Alan Orme, presents this webinar on "Handling complaints: in conversation with a client". This is a recording of a live webinar, broadcast on 25 October 2018.
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