Communication courses include:
In this short course, made up of two 3-hour online interactive workshops, we will give clarity around the many different factors involved in making clinical decisions, providing you with tools to support you to develop a more holistic plan for your patients
These two 3-hour refresher sessions are designed to help you revitalise your approach to consultations, so you can provide the highest level of care for your patients and their owners.
This course will take you through the concept of human behaviour change from a scientific perspective. Learn the process the human mind must go through in order to change behaviours and form new habits, practice communicating evidenced based veterinary medicine effectively and how to overcome challenges and resistance from clients.
Struggling to effectively influence your clients’ attitudes or behaviours regarding the care and husbandry of their animals? This interactive workshop will guide you through the challenges involved in financial discussions in practice. Learn techniques to ensure clients are less likely to complain about the bill, and what to do if they do.
How to book
View upcoming course dates on our Courses and workshops page.