seminars and workshops

Virtual Workshop, Tuesday 15 June 2021

This half-day workshop will provides you with the opportunity to identify the challenges you face and work through tailored scenarios to practise and enhance the tools and skills that are most meaningful to you.

Virtual Workshop, Thursday 1 July 2021

This course will help build your confidence and provide tools to help you deal in a structured way with complaints. Uncomfortable as it may be for many ,having the correct skills provides the best opportunity to sort out complaints.

Virtual Workshop, Wednesday 7 July 2021

A practical workshop which will give you tools to prioritise your time effectively and stay in control, allowing you to maximise your potential and tackle the challenges you face.

Virtual Workshop, Tuesday 7 September 2021

By recreating situations you have found challenging or creating situations you fear, we will give you specific communication tools to deal with them effectively in the future.