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Let's Talk About Money - Communication

Virtual Workshop, Tuesday 7 June 2022

By recreating situations you have found challenging or creating situations you fear, we will give you specific communication tools to deal with them effectively in the future.

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Thriving at Work - Resilience

Virtual Workshop, Wednesday 8 June 2022

A comprehensive and practical online Programme to help you identify and overcome your personal and professional stressors, build resilience and cope better with the pressures you face.

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Client Care Conundrums - Communication

Virtual Workshop, Tuesday 21 June 2022

Client care, reception and practice management teams are in the frontline when it comes to worried or frustrated clients. This unique and interactive learning experience allows you to practice techniques and gain confidence in tricky situations.

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How to Defuse Complaints - Complaints

Virtual Workshop, Wednesday 7 September 2022

This course will help build your confidence and provide tools to help you deal in a structured way with complaints face-to-face. Uncomfortable as it may be for many, a face-to-face meeting often provides the best opportunity to sort out complaints.

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