Breaking bad news and genuine empathy

Whilst there isn’t a one size fits all approach to breaking bad news to clients, fellow vet and VDS Training Consultant, Elly Russell, offers some top tips to consider.

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Sensitive Communication Around Euthanasia

No one size fits all when it comes to a euthanasia consult. However, the good news is that research has demonstrated there are specific skills that can support us in handling challenging consultations and that practising them with simulated clients, in workshops like those organised by VDS Training, can help develop them. We explore a case study and the skills involved in this blog post.

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